Issue - meetings

Peter Stuart, Head of Corporate Resources introduced the report.   He noted that the majority of the performance indicators were green, the report had been scrutinised and the Scrutiny Committee for Leader, Finance and Performance had no recommendations.

The Deputy Leader noted it was a good report as due to Covid and the restrictions officers’ workloads had increased.  There were explanations for any red indicators.

The Cabinet Member for Customer Services advised some indicators were yellow due to recent changes in rules and regulations.  The new telephony system has meant some figures can’t be reported as the system works differently, customer satisfaction data will be available in the new year and she congratulated the team.

As there were no further questions the Leader took the Members to the recommendations which were agreed unanimously.

RESOLVED

Cabinet noted the Council’s performance in the second quarter of the year and identified any areas where further reporting or information was required.