Agenda item

Performance Monitoring for the First Quarter 2019/20.

Minutes:

Neal Barton, Policy, Performance and Partnerships Manager, introduced the report noting that the format of the report had changed to make the report clearer, with flagships included in the body of the report. He noted that the traffic light system was being used to show the progress of each area including the flagships, with green indicating the target was met or exceeded, amber indicating the target was within 10% of being met, and red to indicate that the target was not met by more than 10%. The Policy, Performance and Partnerships Manager highlighted that 79% of the performance indicators and 16 out of 21 flagships were green.

 

Members discussed the targets, beginning with a query on what plans were in place to improve the percentage of plans received by building control and checked within 15 working days for which the indicator was amber.

 

The Head of Regulatory Services, Tom Clark, explained that the building control admin support team were currently working to meet the target, but that registering the planning applications is a higher priority and that this target has been met. Judy Holmes, Assistant Chief Executive highlighted that paragraph 6 outlines the tolerances of the report and that an amber indicator indicates that a target is very close to being met.

 

A Member asked for clarification on the number of health and wellbeing interventions delivered. The Assistant Chief Executive explained that this is a demand led service and therefore resources are finely balanced however, as Health and Wellbeing’s targets are green apart from the number of health and wellbeing interventions delivered, the resources are allocated in an efficient way. The area missed was due to a vacancy which has now been filled.

 

The Committee discussed the Customer Service and Communications’ target, one Member asked about the Freedom of Information Requests target which was amber. The Head of Regulatory Service explained that these requests were answered slightly outside the timeframe target, which caused the amber indicator, although this indicator is usually on target.

 

A Member praised the Microbusiness Grants Scheme which is on track to meet all targets.

 

The Committee discussed the Council’s Sustainability targets. A Member commented that the Council should prioritise improving the electric charging points in Burgess Hill at Cyprus road as these are currently experiencing problems. The Deputy Leader, Councillor Llewellyn-Burke, explained that the power supply issues were being addressed and updated the Committee about progress with the plan to implement 26 electric charging points across the District with the aid of a government grant.  She also informed the Committee that this Council will have the second highest number of EV charging points in the county once the 26 were installed.

 

The development strategies for playing pitches, green spaces and community buildings were discussed, with a Member asking for clarification on what stage the Council is at regarding the strategies. The Assistant Chief Executive explained that the strategies are currently being developed and would be used to inform on the Site Allocations work which is why there has been a slight delay.

 

Members discussed the Council’s food waste collection trials in conjunction with West Sussex County Council, praising the work being done towards the pilots starting in March 2020.

 

A Member enquired as to the reason for the reduction of the target for the cancellation rate of Penalty Charge Notices. The Policy, Performance and Partnerships Manager explained that the reduction of the target was due to input from West Sussex County Council and the Service Level Agreement for on street parking enforcement.

           

The Chairman took Members to the recommendations which were agreed unanimously.

 

RESOLVED

 

The Committee:

 

(i)            Noted the Council’s performance and progress with flagship activities in the first quarter of the year and identified areas where further reporting or information is required;

 

(ii)        Agreed to advise the Cabinet of any issues that the Committee considered should be given particular consideration at the Cabinet meeting on 16th September 2019.

Supporting documents: