Decision details

Kate Wilson, Business Unit Leader for Community Services, Policy and Performance introduced the report which provided information about the Council’s performance for the second quarter of 2018/19 from July to September 2018. The report also updated on progress with the Council’s flagship activities, identified in the 2018/19 Corporate Plan.  The Cabinet was asked to note the performance and progress with flagship activities.

The Business Unit Leader noted that the report had been presented to the Scrutiny Committee for Leader, Resources and Economic Growth on 14 November 2018.  The performance for the second quarter has been very good overall.  No indicators were red and most services were performing at or close to target levels. Where service targets had not been fully met appropriate action was being taken. The Business Unit Leader advised that improvements had been made in the processing of new benefit claims and changes of circumstances.  The Members were updated on the purchase of temporary housing, the retention of the “Lexcel” accreditation by the Legal Team and the Green Flag award for St John’s Park, Burgess Hill.

The Cabinet Member for Community stated that work was still ongoing with the CCTV cameras.  He noted the work of the Wellbeing team which saved expenditure in other government areas and that the disabled facilities grant scheme was helping a significant number of people to remain in their own homes. 

The Cabinet Member for Customer Services complimented the legal team on the accreditation.  She noted the appointment of two new customer services officers and the increased number of enquiries that the customer services team had processed.

The Cabinet Member for Service Delivery welcomed the report and he noted that a third Green Flag award may be received.  He commented that works on The Triangle were nearing completion and then improvements at The Dolphin would follow.

The Cabinet Member for Housing and Planning noted the work of the Private Tenancy Negotiation and Sustainment Officer on the new initiative of assisting households in the private rented sector.  He advised Members that the properties for temporary housing had been carefully selected and some should be ready for occupation in February.

The Leader noted that the public sector has been through some challenging times and the report reflected well on the officers.  There were no red and only a few amber indicators and he noted the robust work of the Scrutiny Committee for Leader, Resources and Economic Growth in reviewing the report.

The Leader noted that no more Members wished to speak so took them to the recommendation contained in the report, which was agreed unanimously.

RESOLVED

Cabinet noted the Council’s performance and progress with flagship activities in the second quarter of the 2018/19.